Privacy Policy

Information We Collect

Home Care Sunrise arranges non-medical home care for families in Sunrise, Florida and the neighbouring communities of Broward County. What follows describes how information is treated in connection with this website and with enquiries made to us.

This site carries no contact form, no booking tool, no mailing list and no payment facility. The only route to us from these pages is the telephone number printed on each of them, so names, postal addresses, email addresses and payment details are not gathered here at all.

During a call we write down whatever you choose to tell us so that the enquiry can be answered — usually a name, a number to ring back on, the town where care would be delivered and a general account of the help being sought. We ask for what the question requires and stop there.

Our hosting provider logs the ordinary technical details of a visit, as almost every website does: the pages requested, the approximate region the request came from, the browser and device, and the time. That keeps the site working and shows which pages people read.

How We Use Your Information

What you say on the telephone is used to answer your question, to establish whether the care you describe is something we can staff, and — should you go ahead — to arrange the visit and build a schedule.

Technical information about visits goes toward maintaining and improving these pages: finding links that have broken, seeing which service pages get read, and confirming everything works on a phone as well as a desktop.

We do not sell information about you, and making an enquiry does not place you on any mailing list.

Cookies and Tracking

These are static pages. No advertising cookies are set here and no third-party advertising trackers run on this site.

The hosting and delivery provider may set strictly necessary cookies or similar identifiers required to serve pages securely and to fend off abuse. Those do not build an advertising profile of anybody.

Any mainstream browser will let you inspect what a site has set, remove it, and block it in future. Blocking broadly can change how some sites behave; these pages are built to work without it.

How We Share Information

Enquiry details reach only the people who need them to answer you and, if care proceeds, to deliver it — the coordinator writing the plan and the aide assigned to the schedule.

Service providers operate parts of the business for us, among them website hosting and telephony. They may handle information while doing so and are expected to keep it confidential.

Information may be disclosed where law, a court, or a regulator with authority over home care providers requires it, or where disclosure is needed to protect the safety of a client or anyone else.

Data Security

Reasonable steps are taken to protect what we hold: access is restricted to those who need it, and established providers handle hosting and communications. This site is served over an encrypted connection.

No means of transmitting or storing information is wholly secure and absolute security cannot be promised. Sensitive details about a family member's health or circumstances belong on the telephone — please do not route them through this site by any other means.

Your Choices and Rights

What you disclose is your decision. If you would sooner hold something back on a first call, say so and we will tell you whether the question can still be answered.

Having made an enquiry, you may ask what is held about it, ask for it to be corrected, or ask for it to be removed. Ring the number on this site; the request will be dealt with and you will be told what was done.

Depending on where you live, local law may grant further rights over information about you. Where those apply to us, we honour them.

Third-Party Links

Pages here may link outward to sites run by other organisations — public bodies, health information sources and similar. Those sites lie outside our control.

This policy governs this website alone. Follow a link elsewhere and that site's own policy applies; it is worth a read.

Children's Privacy

This service is arranged by adults for adults, and the website is not aimed at children. Information about children is not knowingly collected through these pages.

If you believe a child has supplied information to us, ring the number on this site and it will be removed.

Changes to This Policy

This policy may be revised — should the handling of enquiries change, for instance, or should the law.

A revision is posted on this page and the date at the top is amended. Continuing to use the site after that means the revised policy governs your use of it.

Contact Us

Questions about this policy, or about information held in connection with an enquiry, go to (754) 254-1717.

Home Care Sunrise serves Sunrise, Florida and the surrounding area.